RRSA Policies


Red River Ski & Summer Area Policy Overview                                                                                                        

Reviewed annually.  Last reviewed and/or updated in November 2016.


General Equipment Usage                                                                                               

The Red River Ski & Summer Area embraces and practices the policies and principles reflected in the United States Department of Agriculture/Forest Service Accessibility Guidebook for Ski Areas Operating on Public Lands.  When operated in accordance with the rules and regulations of the Red River Ski & Summer Area, ski equipment is allowed, with the exception of  snow skates, cross country skis, and snowshoes.  A person who has a disability is allowed to utilize any specialized equipment that has been designed and manufactured solely for use by individuals who have disabilities, for example, adaptive equipment including snow monoskis, biskis, outriggers, and sitskis That use is in accordance with the American with Disabilities Act (ADA) Section 36.302(b)(2)(A)(ii) which requires reasonable modifications in rules, practices, or procedures, unless the entity can demonstrate that making such modifications would fundamentally alter the program. The Red River Ski & Summer Area offers or will arrange for any adaptive equipment that meets this definition when requested in advance by individuals wanting to enjoy sports at the Red River Ski & Summer Area.  Although not manufactured as an adaptive device, ski bikes are allowed on a trial basis during the 2015-2016 winter season.


Adaptive Ski Equipment and Lessons                                                                                                

A person who has a disability is allowed to utilize any specialized equipment that has been designed and manufactured solely for use by individuals who have disabilities, for example; monoskis, biskis, outriggers, and sitskis. The RRSA does not stock these devices, but will arrange for adaptive equipment that meets the above definition when requested 14 or more days in advance. RRSA will also provide adaptive instruction when requested 14 or more days in advance.  RRSA does not offer or arrange for ski bike equipment as it does for equipment manufactured as adaptive equipment for those persons with disabilities. 


Drone Policy

Out of safety concerns for guests, employees, and ski and summer area property, as well as concerns for individual privacy, Red River Ski & Summer Area prohibits the operation or use of unmanned aerial systems, or drones, by the general public – including recreational users and hobbyists – without the prior written authorization from the Ski Area.  This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within Red River Ski & Summer Area boundaries.  This prohibition on drone operations or use extends to any drones launched or operated from Red River Ski & Summer Area special use permitted property, as well as drones launched from private property outside of the RRSA boundaries.  Please contact a Walt Foley, Deputy General Manager of the Red River Ski & Summer Area, at 575-754-2223 x 204 if you have any questions or if you seek prior authorization to operate any aerial drones.  Any authorized operation of aerial drones may be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, and the  U.S. Forest Service rules, as well as those policies separately established by this Resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability.  Any violation of this policy may involve suspension of your skiing or snowboarding privileges, or the revocation of your season ski or summer pass, as well as confiscation of any drone equipment, and may subject violators to any damages, including, but not limited to, damages for violations of privacy and/or physical or personal injuries or property damage, as well as regulatory fines and legal fees.


Wheelchair and Other Manually Powered Mobility Aids

Wheelchairs and other manually powered mobility aids that meet the legal definition as “a manually-operated or power-driven device designed primarily for use by an individual with a mobility disability for the main purpose of indoor or of both indoor and outdoor locomotion are allowed to be used anywhere foot travel is allowed in accordance with the ADA section 36.311 and 36 CFR 212.1.

Power-Driven Devices                                                                                                  

The RRSA has determined that the use of any power-driven devices or vehicles by the public, including other power-driven mobility devices used by individuals with mobility disabilities, would conflict with the RRSA’s safety requirements necessary for the reasonably safe operation of our on-slope activities. These safety concerns include the use of devices on the slopes that expose the user and skiers/snowboarders to a safety hazard; collisions with downhill skiers and snowboarders; and the use of devices that may provide access into closed areas that pose avalanche hazards. These safety requirements are based on actual risks and are not intended to be discriminatory in any way.
Service and Other Animals
Service animals are allowed in all public spaces within the RRSA base facilities. By definition, comfort animals are not considered to be service animals.  In consideration of the potential endangerment of safety to others, service and other animals are not allowed on chair lifts or snow covered trails during the winter season.  During the summer season and subject to safety considerations, service and other animals are allowed on aerial lifts and on RRSA trails.. RRSA will not be responsible for injury to or death of the service or other animals. 
Refund Policy                                                                                                                              

The RRSA will not issue refunds for unused days of lift tickets, lessons, rentals, daycare, or packages. If the customer is unsure how many days they will be skiing, we encourage purchasing items daily.
Reservation Cancellation                                                                                                                     

We will issue a full refund less a 10% credit card processing fee for cancellations made at least 30 days prior to arrival. Cancellations made within 30 days will not be refunded, though we will assist customers in re-booking for a different date without penalty.
Acknowledgment of Risk                                                                                                                

By using an RRSA lift ticket, the customer is entering into the following agreement, which is clearly printed on the reverse of each lift ticket. “I understand skiing and other related outdoor snow activities are inherently hazardous and agree to be bound by the New Mexico Ski Safety Act in Taos County and Red River Ordinances. I understand there are risks in skiing that are impossible to eliminate. I am responsible for my own safety while skiing. I agree to assume all risks of injury and not sue. By use, I agree that any claim arising from the use of this ticket is governed by the laws of the State Of New Mexico and exclusive jurisdiction thereof will be in the state or federal courts of New Mexico. This ticket remains the property of Red River Ski & Summer Area and shall be surrendered upon demand of cause without refund or rebate.”